Effective August 11, 2026 · Version 1.0
By accessing or using the Tendera marketing website at tendera.care (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Site.
These Terms are a legal agreement between you and Diana Software LLC ("Provider", "we", "us", "our"), the owner and operator of the Site and the Tendera platform.
2.1 In scope. These Terms cover your use of the Site, including reading marketing content, browsing product information, submitting the Book-a-Demo form, subscribing to updates, and viewing public pages such as the What's New timeline and the Subprocessor list.
2.2 Out of scope. These Terms do not govern use of the Tendera platform by a paying customer's users. That use is governed by the Master Services Agreement executed between Provider and the customer organization. If any provision of these Terms conflicts with the MSA on a matter concerning paying-customer use of the platform, the MSA controls.
The Site is intended for use by individuals age 18 or older who are evaluating Tendera on behalf of an assisted living operator, healthcare organization, or similar business. If you are under 18, do not use the Site or submit any information through it.
You agree not to:
5.1 Ownership. All content on the Site (text, graphics, logos, images, screenshots, feature descriptions, code, and the overall look and feel) is owned by or licensed to Provider and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited license. We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal or internal business use in evaluating Tendera. This license does not include any right to redistribute, republish, or create derivative works from the Site content.
5.3 Trademarks. "Tendera", "Diana Software", and related logos are trademarks of Diana Software LLC. All other trademarks on the Site are the property of their respective owners.
5.4 Third-party marks and screenshots. Screenshots on the Site may depict fictional resident data, generic medication names, and stock imagery. Any resemblance to real individuals is coincidental. Third-party product names are used descriptively and imply no endorsement.
6.1 Book-a-Demo submissions. When you submit the Book-a-Demo form, we collect the information you provide (typically name, work email, organization, and any notes you include) so that we can contact you about scheduling a demo. Our handling of that information is described in the Privacy Policy.
6.2 Accuracy. You represent that any information you submit through the Site is accurate and, if submitted on behalf of an organization, that you are authorized to submit it.
6.3 No confidentiality. Do not submit confidential, proprietary, or protected health information through public Site forms. The Book-a-Demo form is not the right place to share PHI or sensitive business information; that conversation happens after a BAA and MSA are in place.
The Site may contain links to third-party websites (for example, vendor pages linked from the Subprocessor list). Those sites are governed by their own terms and privacy policies. Provider is not responsible for the content, accuracy, or practices of any third-party site.
8.1 Descriptive only. Marketing content on the Site describes Tendera features, screenshots, and capabilities as they existed on the last-updated date shown. Product capabilities evolve; the definitive statement of what Tendera provides to a particular customer is that customer's Order Form and the then-current documentation available within the customer's tenant.
8.2 Not clinical advice. Nothing on the Site is medical, clinical, legal, or compliance advice. Tendera is a tool that supports the operations of licensed care providers; it does not replace the judgment of licensed clinicians or the compliance responsibilities of licensed operators.
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." PROVIDER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PROVIDER DOES NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE AGAINST ALL POSSIBLE THREATS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100). PROVIDER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the above limitation applies to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Provider from any third-party claim arising from your (a) violation of these Terms; (b) violation of any applicable law in your use of the Site; or (c) infringement of any third-party right through information you submit to the Site.
Provider may update these Terms from time to time. Updates take effect on the effective date shown at the top of the page. Your continued use of the Site after that date constitutes acceptance of the updated Terms. If a material change materially reduces your rights, we will make reasonable efforts to give notice (for example, a banner on the Site).
Provider may suspend or terminate your access to the Site at any time for any reason, including for violation of these Terms. Sections 5, 8, 9, 10, 11, 14, and 15 survive termination.
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Pima County, Arizona, and you consent to personal jurisdiction and venue in those courts.
15.1 Entire agreement. These Terms are the entire agreement between you and Provider concerning your use of the Site and supersede all prior agreements and understandings on that subject.
15.2 Severability. If any provision of these Terms is held unenforceable, the remaining provisions continue in full force.
15.3 No waiver. No failure or delay in enforcing a right is a waiver of that right.
15.4 Assignment. You may not assign or transfer any right under these Terms. Provider may assign these Terms without restriction.
Send legal notices to:
Diana Software LLCGeneral inquiries: hello@tendera.care